Online Business
Awkward Client Situations: What To Do When Things Get Sticky
No matter how good you are at what you do, or how long you’ve been doing it, awkward client situations happen. I’m talking about things like your client ghosts you, the payment is late, or any other situation where you’re sweaty, stressed out, or full of swears. In this episode, I’m talking about those awkward…
Want to Find a Mastermind Group? Here’s What You Should Know.
Running a service business can be a challenge, which is why so many of us need support. One of the best ways to do that as a business owner is to find a mastermind group. I won’t get into the detailed history of masterminds here, but the concept is nearly 100 years old. In 1925,…
Putting Sell the Strategy Into Action
Strategy may be one of those words that makes you want to roll your eyes. After all, there’s a hell of a lot of things that just have the word strategic slapped on them so they can charge more money. But here’s the thing. When you sell strategy, real strategy, people will pay for it….
How to Use Cold Outreach to Get More Clients
When it comes to finding clients, you might be willing to do a lot of things that push you outside of your comfort zone. But for many service business owners, there’s at least one business growth tactic that seems much scarier than others. For me, that was cold outreach — until I tried it. Until…
Sell the Strategy: Stepping Up Your Service Business
As service providers, there are definitely situations where we can feel underpaid and unappreciated which leads to frustration and resentment. I know I’ve definitely been there, and in today’s episode, I’m going to share the pivotal change that made all the difference for me and my business. In the last episode, I shared my 2022…
Myths About Service Businesses (The 2022 Edition)
With any business, you don’t always know what you don’t know. So when certain things about service businesses get repeated over and over again by celebrity entrepreneurs, it’s no wonder that you start to wonder if it’s inevitable. Or that it must be happening to you. Nothing could be further from the truth. In this…
How to Get Client Referrals (Everything You Need to Know 2022 Edition)
Referrals are typically how most service business owners get their clients. But what happens when you want more referrals so you can continue to grow? That’s where knowing how to get client referrals versus simply waiting for them comes in. Many creatives and consultants can build a solid client base with referrals, especially when they’re…
Business Proposal Ideas to Win More Clients
As someone who’s been selling creative, done-for-you services for more than 15 years, I could talk business proposal ideas all day. Why? It’s simple. People seriously underestimate the power of proposals, and overestimate the time and effort it takes to create and send winning proposals. When done effectively and efficiently, proposals can be a game-changer…
2021: The Year in Review
Tis the season for lots of reflection, as I was looking back at the year, I thought it would be fun to share the good, the bad, and the ugly of the year that was behind-the-scenes. In this episode, I sit down with Sara, our director of community and client service to recap the year…
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