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2021: The Year in Review

Tis the season for lots of reflection, as I was looking back at the year, I thought it would be fun to share the good, the bad, and the ugly of the year that was behind-the-scenes. In this episode, I sit down with Sara, our director of community and client service to recap the year that was.

Here’s what we discussed.

Scoop Studios

  • Biz Development
  • Revenue
  • Capacity

Small Business Boss

  • Programs
  • Team
  • The SBB Shop
  • Content

Plus, we each shared our highlights and lowlights for the year.

Maggie Patterson Abou the Author

I’m Maggie Patterson (she/her), and services businesses are my business.

I have 20+ years of experience with client services, am a consultant for agency owners, creatives, and consultants, and vocal advocate for humane business practices rooted in empathy, respect, and trust.

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