Services Business
Episode 208: Behind-the-Scenes with Agency Owner Rita Barry
In a world full of other agencies doing the same thing as you, it’d be so easy to simply blend in, and end up struggling. But that’s not the case for today’s guest Rita Barry who’s built a nearly 7-figure agency in a market that appears saturated. In this episode, Rita takes us behind-the-scenes of…
Episode 205: Creating a Deliberately Simple Client Experience
When you make your money by serving clients, the experience you create can make or break your business. But I’ve noticed that many times bosses make client experience much, much more complicated than it needs to be. In this episode we’re diving into how to create a deliberately simple client experience. In my many years…
Episode 204: All Things Enneagram with Chrissie Wywrot
If there’s one thing entrepreneurs love, it’s personality tests. And it’s no surprise as we’re relentless in our personal development work, and these tests help us make sense of ourselves. In this episode, we’re diving into Enneagram with guest Chrissie Wywrot. When I first learned about Enneagram from Chrissie in a hotel suite in Florida,…
Episode 203: Real-Life Insights From a Year of Client Proposals
Back in 2016, when I started my marketing agency, one of the very first things I did was look at the entire sales process from the time we engaged a lead through to closing the deal. A big part of that process involves writing client proposals, so I set out to improve how we did…
Episode 202: Behind-the-Scenes with Social Media Strategist Andrea Jones
Many times we have ideas that can hold us back or result in bumps along the way. In this episode of the Small Business Boss podcast, guest Andréa shares insights on things she’s had to revamp along the way of building her social media agency. I talk a lot here on the show about what…
Episode 201: Running on Referrals: Making the Most of Your #1 Revenue Source
I recently asked members of the Small Business Boss Squad what the #1 lead source was for their business, and overwhelming the answer was referrals. In this episode, we’re taking a look at how to make the most of referrals as the key driver of revenue in your business. On the heels of my epic…
Episode 199: Myths of Growing Your Services Business – The 2020 Edition
You can’t grow without a team. Your income will plateau. You’ve heard all the myths of a service business before, and in this new episode, we’re taking a look at these myths and looking how they stack up in 2020. Back in 2016 on the second episode of this show, we talked about the myths…
What I Learned About Finding Clients in 2019
As business owners, most of us are really good at setting big goals for our business. Especially revenue goals, but many times we don’t think about what it’s going to take to actually reach that goal. Or what will be involved with finding clients to meet that revenue goal. I speak from experience as someone with…
Episode 197: Three New Year’s Resolutions for Small Business Bosses
Happy New Year, bosses! 2020 is here, and in this episode, I’m sharing three resolutions based on things I wish I’d only known sooner in my business. I know, I know. Resolutions may not be your favorite, but the new year is here, and let’s be real, we’re all thinking about how to make 2020…
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