Services Business
7 Toxic Myths About Service Businesses That Need to Go
I’ve spent my entire 20+ year career in service businesses, so when people roll up on the internet and tell me all the things wrong with them, my back immediately goes up. In online business circles, service businesses are treated as the bottom of the barrel. There’s a weird unofficial hierarchy that’s been created which…
Handling Payments for Your Service Business
How you deal with money is a big part of your business and while we talk about making it, we don’t often talk about how to handle collecting that money. In today’s episode, we’re talking about all things payments including payment terms, options for receiving payments, payment plans and so much more. This episode is…
Rethinking Your Pricing Heading Into 2021
In this episode, we’re talking about how to rethink your pricing heading into 2021, including how to raise your prices and all the factors that impact your pricing. Pricing is one of the more challenging parts of running a business as it can be complicated and nuanced. It can get tied up with our own…
Nine Things Service Providers are Getting Wrong About Sales (And How to Fix Them)
When it comes to selling your services, it can be challenging to know if you’re getting it right, or if you’re inadvertently sabotaging yourself somehow. In this episode, I’m unpacking nine things I see service providers getting wrong, and we’re going to talk about how to fix them. Today we’re kicking off a new series…
The 5 Cs of Agency Success
If you’re running an agency, or thinking about running one, there are certain things you definitely need to make your life easier, and to succeed overall. But what are those items? And what might you be missing? In this episode I’m introducing you to the 5Cs which can make (or break) your agency. Over the…
2020 Behind-the-Scenes at Scoop Studios
What a wild ride this year has been, so today I’m taking you behind the scenes of my agency to share what’s been going on, and some of the lessons I’ve learned along the way. It’s been a while since I’ve taken you behind the scenes at Scoop, and I figured it was the right…
My Agency Journey
When I first started my career right out of college, the agency model had a reputation for chewing people up and spitting them out. Yet, more than 20 years later, here I am, still working in an agency. In this episode of the show, I’m taking you on my agency journey which has been over…
Now’s the Time for the Next Generation of Agencies
When you hear the word agency, does it make you think it’s not the kind of business you want to run? I know that was the case for me for many years, which is why in today’s episode, I’m talking about a new type of agency business model, the kind that skips the BS and…
Agency Behind-the-Scenes: Tasha Booth
It’s been a while since we’ve had a guest here on the show, so today, I’m thrilled to bring you an agency behind-the-scenes episode with Tasha Booth, Founder and CEO of the Launch Guild. In this interview, Tasha shares so many gems from what to look for when you hire to why your team should…
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