Trust and Business

Three Word Rebellion

Episode 159: Your Three Word Rebellion with Michelle Mazur

If you think that your message as a service business owner doesn’t matter — think again. It matters more than you may realize! In this episode, guest Michelle Mazur shares why every boss needs a clear message and how to find your Three Word Rebellion. This time last year when Michelle shared with me her…

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high touch client experience

Episode 156: Delivering a High Touch Client Experience with Natasha Vorompiova

As a service business owner, you want to always ensure that you’re providing an amazing client experience. But where’s the line between high touch and what we should automate? Where should we focus on automation and where do we do things manually? In this episode, Natasha from Systems Rock is going to help us figure…

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